Sunday, April 25, 2010

Reserving. Termas Pallares Spa.

I usually check several places including the official web of the hotel I want to go previous doing the reserve. This is because sometimes you can find better deals in other webs. In this case, after checking in several places, the best price I found was this one at their own web:



It was an option for doing the reserve online, but it didn´t gave the prices for single rooms and I wasn´t sure if Sil will go or not, so I called them. It was so terrible! Several calls at different times but just the answer machine talking. I left a message with my contact details, but nobody called me back. After 2 days trying, I called late at night and wondering, I finally talked with a person.

After knowing that the price of a single room would be very expensive, I decided that no matter whom, but we´ll find someone to share the room with Rosa. :D

I made the reserve at that same call; I had to give the complete info of each person. The person at the other side of the phone gave me a reserve code for each room. I really didn´t thought that having the reserve codes I should ask about a confirmation mail, so I haven´t ask for it. Afterwards I noticed that this person hasn´t asked my email address, but again, having the reserve codes, I didn´t give it importance.

Few days before the date, Sil was in a hurry due a lot of homework and we considered the option of her staying at home, so I called again to ask what would happen in case afterwards the room for Rosa should be a single instead of a double one, but again, I called several times, at different hours, Curro tried too, we left messages, but nobody answered neither called us back.

Finally, Sil went with us! :D

(To be continued.)

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