Info for the travelers loosing flights due the volcano ashes problem.

Well, yes… I´m one of the thousands of people that can´t flight due the volcano ashes.

I think maybe the worst part of this all is the lack of information about how to proceed, that´s why I decided to write this post.

If you are in the same situation, this is for you:

Each airline will resolve the problem by they own rules. Iberia in Germany is doing this way:

You should call (there´s no other way) and ask for a new booking in the next aviable flight. Iberia phone numbers in Germany are:

069-7166322

069-7166178

069-7166320

069-7166172

069-7166358
069-7166364

069-7166356

It´s really hard to finally have someone at the other side, but you should insist. My recommendation: remember the person at the other side of the line is not responsible of what´s going on so, it´s not the right person for you to be mad with, this person is there for helping you as far as it´s possible.

What´s the problem with this system?

As far as nobody knows 100% sure when the planes will really go out, they give you a new flight with the info they have. So, you even should be taken care about the info provided by the airports and once you know the airport will be closed again so it won´t be possible for you new flight to go out, you should call again for asking about a new flight. My recommendation: if you already know that you have no problem about staying a bit more, better if you ask at once for a flight during the weekend, which seems to be the real moment when the flights will be really normal. With this you avoid to be calling day by day and you also help other passengers with more urgency.

NOBODY IS PAYING HOTEL NIGHTS NEITHER FOOD till the moment, no airlines, nor governments, no one. It´s being saying they will in different media, but actually the truth is nobody is doing so. Then, don´t take decisions thinking they will give you the money back, especially because I think if finally they will give helps, it will be as low as possible.
If you are in a hurry for being at your destination, instead of paying a lot to a taxi driver, it´s better if you search people that would like to share a rented car with you. For example, National Atesa, allows you to take a car in one country and to turn it back in a different want with very good prices. The price will be even better if you book it with the travel agency Halcon Viajes, their web: http://coches.halconviajes.com/

Right now this is all I can tell, in case I get more info, I´ll place it here.

Good luck!