Showing posts with label Volcano. Show all posts
Showing posts with label Volcano. Show all posts

Thursday, April 22, 2010

Dusseldorf Airport almost empty at its first semi normal day after the ashes crisis.

I´m already at home! :D But I should say I was having a good time in Germany… but you see, with the uncertainty of whether yes or no and for how long have to wait plus bothering people in their normal working life if I had to go to the airport, as well as being aware that we talk about an event with negative consequences quite an impact in many sectors, it wasn´t the best for enjoying a few extra days in Germany.

I got a seat at Iberia´s flight of 19.10 from Dusseldorf. I was in Dortmund and going to Dusseldorf Airport with time enough for doing the check in (check in online wasn´t available), cross the control and be on time at the respective door meant to leave the place I was no later than at 15.30.

I´d call several times to Iberia but they insisted that they really can´t give me warranties, that the first flight of the day was cancelled, the second one was delayed 2 hours, but it was due the plain going out from Madrid was delayed. The last time I´d called I explained my situation to the girl at the phone (btw: of all who attended the phone these days just had a nasty girl, everyone else, very kind and giving their best for giving me the best possible recommendations) checked and told me that actually the best for knowing if, from Iberia´s part, the flight would be ok or not, would be to check around 16.00 if the flight going from Madrid to Dusseldorf went on time, but anyway due the ashes problem, could be the airport the one that closes. For me to wait half of hour for knowing almost for sure if all was ok with the flight could meant to not to be on time and actually would be a terrible joke to lose the flight!

I decided to take the risk of going. I went by train because, I insist, it wasn´t a nice plan to bother a friend and not to fly finally. I also had already decided to follow my own recommendation and if the case was that this flight didn´t gone, to ask for a new seat in a weekend flight. I had the good luck of find an ICE train that goes straight to the airport (well, straight in this case means without having to move to another train, but this train does several stops in different cities).

Luckily I decided to go with more time, because since it was the first time I went by train to the airport, which had not foreseen is that from where I left the train to the respective terminal had to take the Sky train, something that actually I would have liked, of course, but I had the bad luck that was out of service and then had to go on normal bus, which found a stretch of traffic and this took a while to get to the terminal, besides that passed first to the parking. So, if I would go just in time, in a normal day that would cost me to be at the airport once the flight would be closed.




Other interesting place at the airport that I didn´t knew even after being there at least 5 times, is that in the part where you leave the train there is an observatory where you can see a panoramic view of the airport and departure and arrival of aircraft. Entry costs 2.50 Euros. And yes, I really was tempted about going to the observatory even just 10 minutes, but I didn´t want to risk.




Finally, I arrived at the terminal and was surprised to see the airport near empty. Even the queues at the counters of Iberia, with people, but far less than I expected. I could say that we were just the ones going to take some airplane. On the screen you could see that in general everything was normal, except for some Lufthansa flights canceled. Yes, I also was tempted about taking videos of the terminal near empty, but still believed that I will find crowdy lines at the control point, it wasn´t possible for me to give a look to it before going because it was one that is upstairs in Terminal B.
Once at the control point… it was empty! Well, I passed it and started to walk looking for the gate of my flight… it was like a ghost airport! See it by your own!



There were some plains taking off and arriving, but not so many actually.



In general the atmosphere was extremely rare.

I gave a look at different stores (I was with enough time to), I can say that in most stores I was the only one that entered. Took the opportunity to chat a bit with the staff of some shops and ask them how they had experienced the situation, they told me that in the preceding days they had been told not to go. I insisted on at least if they had been told to be aware to see if they had to go in the afternoon or something, they said no, that it was not going the whole day and until further notice. This puzzled me much, because in some way meant or that they knew the airport would not open the whole day (even if they were saying on the news that would open at 2 am, then at 2 pm, then at 6 pm ...) or even it it get open, passengers were not going to be able to eat and/or a drink at the airport and they haven´t reported that.

In the corridor I had the feeling that we were not many passengers, but when the plane was already in flight I got up to see the occupation of it ... there were many empty seats! I noted a few in this photo, but there were more.



I must say that I expected some comment from the captain at the microphone ... something like "Iberia laments the setbacks for the problem caused by volcano Eyjafjall ashes..." but no, not a word of this.

We arrived at Barajas, and yes, the T4 was quite empty. I mentioned it to the taxi driver and he agreed with me that there were few people.

About Dusseldorf I thought it was due being the first day semi normal and maybe just few people wanted to risk to do a booking without knowing for sure if they will really be able to fly, but about the T4 I really don´t know what to say.

I really hope the airports go back to real normal life asap and that someone gives economic help to those who had to pay expenses not foreseen due this situation.

Tuesday, April 20, 2010

Info for the travelers loosing flights due the volcano ashes problem.

Well, yes… I´m one of the thousands of people that can´t flight due the volcano ashes.

I think maybe the worst part of this all is the lack of information about how to proceed, that´s why I decided to write this post.

If you are in the same situation, this is for you:

Each airline will resolve the problem by they own rules. Iberia in Germany is doing this way:

You should call (there´s no other way) and ask for a new booking in the next aviable flight. Iberia phone numbers in Germany are:

069-7166322

069-7166178

069-7166320

069-7166172

069-7166358
069-7166364

069-7166356

It´s really hard to finally have someone at the other side, but you should insist. My recommendation: remember the person at the other side of the line is not responsible of what´s going on so, it´s not the right person for you to be mad with, this person is there for helping you as far as it´s possible.

What´s the problem with this system?

As far as nobody knows 100% sure when the planes will really go out, they give you a new flight with the info they have. So, you even should be taken care about the info provided by the airports and once you know the airport will be closed again so it won´t be possible for you new flight to go out, you should call again for asking about a new flight. My recommendation: if you already know that you have no problem about staying a bit more, better if you ask at once for a flight during the weekend, which seems to be the real moment when the flights will be really normal. With this you avoid to be calling day by day and you also help other passengers with more urgency.

NOBODY IS PAYING HOTEL NIGHTS NEITHER FOOD till the moment, no airlines, nor governments, no one. It´s being saying they will in different media, but actually the truth is nobody is doing so. Then, don´t take decisions thinking they will give you the money back, especially because I think if finally they will give helps, it will be as low as possible.
If you are in a hurry for being at your destination, instead of paying a lot to a taxi driver, it´s better if you search people that would like to share a rented car with you. For example, National Atesa, allows you to take a car in one country and to turn it back in a different want with very good prices. The price will be even better if you book it with the travel agency Halcon Viajes, their web: http://coches.halconviajes.com/

Right now this is all I can tell, in case I get more info, I´ll place it here.

Good luck!

Saturday, March 28, 2009

Atitlan Lake

Hi there!

I would like to start with one the most magical places all over the world: Atitlan Lake in Guatemala.

It´s one of the most tourist places in Guatemala. The things that make it different are:

- It´s a volcano´s crater.
- It´s surrounded by 14 Maya´s villages that conserved their own culture and languages.
- There are 3 beautiful volcanoes together at the south side.
- Even at the most touristic time you can find peace there.

I had been there several times and one of my most courious memories is: We were in total 5 people, we went on January 2008. We stayed in an apartment in San Buenaventura de Atitlan. Edu was part of the group and I´m afraid he has fame of being a jinx… Well, I won´t start to discuss if he deserves that or not, neither how he got that fame, as this is not the point of this post! ; ) but actually we had a lot of exiting experiences during that trip, so, maybe he´s at least a bit! : D

During those days the wind was really wild in all Guatemala, we had seen a lot of rocks, cables and branches at the road, but nothing to be really scared about. Once in the hotel, we went to the lake´s shore. It was more or less 17.00 and the weather, not taking into account the wind, was great. Even there were not really too much wind at that moment. Very close to the shore it was a small terrace with benches and some tables, like for going to play something or to eat/drink something watching the great lake + volcanoes´ view. We were drinking orange juice, resting, taking pics, having a bit of the place´s peace.





That night the wind become worst and we even had a power cut in the whole country (that is really not normal to have…). We were in safety place, but no radio, no tv, no internet (oh my God! No internet!) : ) and not even phone. The sound of the wind outside was terrible; going to the reception desk by a road surrounded by trees wasn’t a real option. But, well, as I said, we were in a safe place, no real risk for us, so we were enjoying the relaxing view of the fire at the fireplace. After something like 2 hours, the light came back and all seemed to be normal.



The day after, we went to take breakfast and there were a lot of branches and leaves all over the place, a clear symptom of what the wind has done there. We went to have a walk again to the lake´s shore… and! The poor terrace was completely down! A big tree situated so close to it had been pulled up from the root by the wind! Surely they had repair it latter, but we have the last pics of that terrace before the winds… and I also think the first ones after the crash!



The wind was still a bit brave, so, we were thinking if having the boat tour was a good idea or not, but the driver said it shouldn’t be a problem, so we did it. At the beginning was really ok, we were playing, laughing, and enjoying the views. The tour was about visiting by boat 2 villages: Santiago Atitlán and Santa Catarina Palopó. In Santiago Atitlán we took another tour in “Tuk tuk” (some kind of motor bike taxies) that was nice and that I recommend if you don´t have so many time to spend there. I also asked them to take us to visit “Maximon” http://en.wikipedia.org/wiki/Maxim%C3%B3n but I think that experience deserves another post! : )



Going to Santa Catarina, the wind became worst and the boat started to do some jumps that made us to be afraid about if our young driver would really know how to handle the situation… at the beginning we were even laughing about it… but after a while, we all was in silence, holding of ourselves to the boat and ensuring that our life jackets were o.k.



I even started to think about how exactly I will explain to their families that we had trust on a young boat driver to take the decision of going on with that tour even watching the wind! (Yes, I know, a bit dramatic, but at least I was thinking that I´ll be a survivor!) ; D



Finally we arrived in Santa Catarina with nothing but an interesting story and video, making jokes about the travel and Edu the jinx! : D We went to eat to “Villa Santa Catarina” hotel, great food, and went back to Panajachel in a quite most relaxed navigation.




That afternoon we went to visit the Hotel Atilán gardens and to drink a Piña Colada watching the great view from it´s bar...



... as I did again with my friend Alba in March 2009. (Just that at this time I also stayed there to enjoy a bit more the hotel!) : )





My recommendations are:

- A hotel in Panajachel: Hotel Atitlan http://www.hotelatitlan.com This hotel is extremely nice. They have done a great job with the garden, as good as they even charge the entrance to their gardens to people that is not staying with them. Nice swimming pool an d a great outside Jacuzzi with an amazing view. Mayan sauna. Of course they offer all 5 stars hotel services, even massages and other beauty treatments. They use to have very good food at the restaurant, that btw it´s a bit expensive, but the last time I was there (March 2009), was not that good. So, is better to go to the town to eat, but as far as the hotel is not exactly inside the town, sometimes to dress up just for going to eat… well… after all the food is not really bad! ; )(But going for example to "El Tocoyal" could be the half).





- An apartment in Panajachel: San Buenaventura de Atitlan http://sanbuenaventuradeatitlan.com/home.htm If you are thinking about going with family and/or friends, this is your best choice. Situated at the side of Hotel Atitlan, had been done with environmental architectonic design. In some of the apartments you can even find a shower that gives you the impression you are taking shower at the middle of the mountain. The last time I had been there was in January 2008… I should say that it was a bit neglected, but it´s still a nice place to spend some days.



- A restaurant in Panajachel: Tocoyal http://www.fodors.com/world/mexico-and-central-america/guatemala/antigua-and-western-highlands/review-431551.html Situated at the public lake´s beach, has a great variation of Guatemalan´s food with really good prices.


- A hotel in Santa Catarina Palopó: Villa Santa Catarina http://www.villasdeguatemala.com/indexeng.html Great views, great food, excellent attention.




- A place to stop to eat something at the road (going from Guatemala City to Atitlán): Cape Paulinos, address:carretera interamericana Km 87 Tecpan Guatemala (sorry, haven´t found a web for reference). A lot of typical food, quite good quality, great prices, also has a market to buy native items.



- Activities to do: All kind of water sports are allowed. There´s a natural park with a lot of interesting animals and vegetation, worth view definitely. Really good idea to make a tour by boat to different villages, that could be also done in car, but it´s so nice to be at the middle of the lake for some minutes. Really interesting experience to visit Maximon.

Some pictures and information webs:

http://en.wikipedia.org/wiki/Lake_Atitlan

http://www.guate360.com/galeria/categories.php?cat_id=14

http://www.guatemalaturistica.com/lago-atitlan.html